Got Questions?
Frequently Asked
Questions
Everything you want to know before you order.
Ordering & Subscriptions
How do I order?
Ordering opens every Monday morning at 8:00 AM. Browse the menu, pick your meals and sizes, and place your order before ordering closes every Thursday at noon.
What is the order cutoff?
Ordering closes every Thursday at noon.
Can I subscribe for weekly deliveries?
Yes. Subscribe for weekly deliveries of all three meals. You can cancel anytime or pause a week.
What is your cancellation policy?
You can cancel your order up to Monday noon for a full refund. Cancellations after that cannot be accommodated as we will have already begun preparing your order.
What payment methods do you accept?
We accept all major credit and debit cards via Square. Your card is charged when you place your order.
Portion Sizes & Pricing
What portion sizes are available?
Each meal is available in 2, 3, 4, or 5 portions.
How is pricing structured?
Pricing is approximately $11–$16 per portion, depending on the meal.
Any tips for first-time orderers?
If you are ordering for the first time or ordering for someone else, we recommend going up one size. If you are feeding more than 4 adults, you will likely need more than one meal. Feel free to email us to help decide which size is best for your family.
Food Allergies & Ingredients
Do you accommodate allergies?
We do not accommodate allergies at this time.
What are your food quality standards?
We specialize in bold, unique flavors — from our signature sauces to our seasoning blends. Every meal is built around great taste with quality ingredients.
Delivery
When do you deliver?
Orders will be delivered before 6:00 PM on Monday. Holidays may impact the normal schedule, but any changes will be communicated in advance.
Where do you deliver?
We currently deliver to Franklin, Brentwood, and Spring Hill in Tennessee, and Huntsville, Madison, and Athens in Alabama.
Cooking & Storage
Are the meals ready to eat?
No — our meals are not "ready to eat." They arrive fresh and refrigerated, and are meant to be cooked in your oven. Each container has baking instructions on the lid.
How long do meals stay fresh?
We recommend eating your meals within 3–4 days of delivery for the best quality. Everything is made fresh, so enjoy them soon.
Can I freeze the meals?
Most of our meals freeze well, with the exception of some fresh or raw vegetables. Check the packaging for guidance.
Do I need any cooking experience?
Not much! Every meal comes with a label showing oven temperature and time. Minimal prep — if you can set an oven, you can cook our meals.